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Terms and Condition for eMediaAI.com

Terms and Conditions

Last updated: June 7, 2025

Agreement to Our Legal Terms

We are eMedia Technologies, Inc., doing business as eMediaAI.com (“Company,” “we,” “us,” or “our”), a corporation registered in the State of Indiana, United States, with its principal mailing address at 6435 W. Jefferson Blvd., #188, Fort Wayne, IN 46804.

These Terms and Conditions (the “Legal Terms“) govern your access to and use of our websitehttps://eMediaAI.com (the “Site“), together with any related products, services, or resources that reference or link to these Legal Terms (collectively, the “Services“). By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Legal Terms. If you do not agree to all of these Legal Terms, you are expressly prohibited from using the Services, and you must discontinue use immediately.

You may contact us at [email protected], by phone at +1 260‑673‑0312, or by mail at the address above.

Age restriction: The Services are intended for individuals 18 years of age or older. Persons under 18 are not permitted to use or register for the Services.

We recommend that you print or save a copy of these Legal Terms for your records.

Geographic Access & Compliance for Our Services1. Our Services

The information provided through the Services is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would contravene law or regulation or subject us to any registration requirement. Those who access the Services from outside the United States do so on their own initiative and are responsible for compliance with local laws.

Our core offerings include AI‑focused strategic consulting, opportunity assessments (“AI Opportunity Blueprint“), prompt‑engineering services, custom AI‑powered workflows, staff training, and managed implementation support—each designed to help small and medium‑sized businesses adopt AI responsibly and profitably. Detailed descriptions, pricing, and deliverables for each package appear on eMediaAI.com and are incorporated herein by reference.

Regulated industries: The Services are not tailored to comply with industry‑specific regulations (e.g., HIPAA, FISMA, GLBA). If your interactions are subject to such laws, you must not use the Services in a manner that would cause us to violate those regulations.

2. Intellectual Property Rights

Our Intellectual Property

The Services—including all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, and the trademarks, service marks, and logos contained therein (collectively, the “Content” and “Marks“)—are our proprietary property or the property of our licensors. The Content and Marks are protected by United States and international copyright, trademark, and other intellectual‑property laws.

The Content and Marks are provided “as is” for your personal, non‑commercial use or internal business purposes only.

Your License to Use the Services

Subject to your continued compliance with these Legal Terms—including the restrictions in theProhibited Activities section—we grant you a non‑exclusive, non‑transferable, revocable license to:

  • access the Services; and
  • download or print a reasonable number of pages or portions of the Content to which you have properly gained access,

solely for personal, non‑commercial use or internal business purposes.

Except as expressly provided above, no part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written permission.

Requests for permission should be sent to [email protected].

Any breach of this section constitutes a material breach of these Legal Terms and will result in immediate termination of your right to use the Services.

Your Submissions

By submitting to us any question, comment, suggestion, idea, feedback, or other information about the Services (collectively, “Submissions“), you assign to us all intellectual‑property rights in that Submission and agree that we may use and share the Submission for any lawful purpose without acknowledgment or compensation to you.

You agree not to submit any material that:

  • is illegal, harassing, hateful, defamatory, obscene, or abusive;
  • infringes any third‑party intellectual‑property rights;
  • contains confidential information; or
  • violates any provision of theProhibited Activities section.

You are solely responsible for your Submissions and agree to indemnify us for any loss resulting from your breach of this subsection.

3. User Representations

By using the Services, you represent and warrant that:

  1. you have legal capacity and agree to comply with these Legal Terms;
  2. you are at least 18 years old (or the age of majority in your jurisdiction);
  3. you will not access the Services through automated or non‑human means;
  4. you will not use the Services for any illegal or unauthorized purpose; and
  5. your use of the Services will comply with all applicable laws and regulations.

Providing false or incomplete information may result in suspension or termination of your account.

4. Purchases and Payment

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • ACH (Automated Clearing House)

All payments are processed through PCI‑DSS compliant payment processors. You agree to provide current, complete, and accurate billing information for all purchases and to keep such information up to date. Prices are listed in U.S. dollars and are exclusive of applicable taxes, duties, and cross‑border fees, which you agree to pay where required by law.

In the event of a chargeback, reversal, or unpaid balance, you authorize us to resubmit the transaction or collect amounts owed using any lawful means (including third‑party collections) and to suspend or cancel access to the Services until payment is received in full.

We reserve the right to refuse or cancel any order and to limit quantities purchased per person, household, or order. We also reserve the right to correct pricing errors, even after payment has been requested or received.

5. Subscriptions

Billing & Renewal

Subscriptions auto‑renew on a monthly basis until canceled. By subscribing, you authorize us to charge your chosen payment method on a recurring basis without prior approval for each charge.

Fee Changes & Notice

We may modify subscription fees from time to time. Unless a longer period is required by applicable law, we will provide at least 30 days’ advance notice of any price increase via email and/or in‑product notification. Continued use of the Services after the effective date constitutes acceptance of the new fees.

Cancellation

You may cancel at any time through the self‑service account dashboard or by emailing [email protected]. Cancellation takes effect at the end of the current paid term; no partial‑term refunds are provided.

6. Refund Policy

Except as required by applicable consumer‑protection laws or explicitly stated in a Service‑specific agreement, all sales are final and non‑refundable. If the Services are not delivered as described, or if mandatory cooling‑off or statutory cancellation rights apply (e.g., for EEA or UK consumers), you may be entitled to a refund or replacement in accordance with those laws.

7. Prohibited Activities

You may use the Services only for lawful purposes and in accordance with these Legal Terms. You agree not to:

  • Collect or harvest data from the Services to create or compile, directly or indirectly, a database without our written consent.
  • Trick, defraud, or mislead us or other users.
  • Circumvent, disable, or otherwise interfere with security‑related features of the Services.
  • Disparage, tarnish, or otherwise harm our reputation or the Services.
  • Harass, abuse, or intimidate any person using information obtained from the Services.
  • Upload or transmit viruses, malware, or unsolicited spam.
  • Engage in automated use of the system (e.g., bots, scrapers) without authorization.
  • Impersonate any person or misrepresent your affiliation.
  • Interfere with or disrupt the Services or connected networks.
  • Delete or alter copyright or proprietary notices on the Services.
  • Reverse engineer, decipher, or decompile any software comprising the Services, except as permitted by law.
  • Deploy unlawful AI models, including discriminatory or biometric‑surveillance systems.
  • Use the Services to compete with us or for any revenue‑generating endeavor without permission.

Violation of this section may result in termination of your access to the Services and may expose you to civil and criminal liability.

8. User‑Generated Contributions

The Services currently do not permit users to publicly post or share content. If that functionality is added, any content you submit (“Contributions“) will be subject to these Legal Terms and our Privacy Policy. By providing Contributions, you warrant that you have all necessary rights and that your Contributions:

  • do not infringe third‑party rights;
  • are not false, defamatory, or misleading;
  • are free from unlawful, discriminatory, or obscene material; and
  • comply with all applicable laws.

We reserve the right to remove or restrict any Contributions at our sole discretion.

9. Contribution License

You retain ownership of your Contributions, but you grant us a worldwide, non‑exclusive, royalty‑free, perpetual, irrevocable license to host, use, modify, reproduce, distribute, and display such Contributions as permitted by our Privacy Policy.

You agree that we may use feedback you provide about the Services for any purpose without compensation to you.

10. Third‑Party Websites & Content

The Services may contain links to third‑party websites or resources (“Third‑Party Websites“) and may display or access third‑party content (“Third‑Party Content“). We do not endorse or control, and are not responsible or liable for, any Third‑Party Websites or Third‑Party Content. Accessing such resources is at your own risk and subject to the terms and policies of those third parties.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or online profiles. We (or service providers on our behalf) may then send communications and marketing to these emails or profiles. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

11. Services Management

We reserve the right, but not the obligation, to:

  1. monitor the Services for violations of these Legal Terms;
  2. take appropriate legal action against anyone who, in our sole discretion, violates these Legal Terms, including reporting such users to law‑enforcement authorities;
  3. in our sole discretion and without limitation, refuse, restrict, or disable access to any portion of the Services;
  4. remove content that is excessive in size or burdensome to our systems; and
  5. otherwise manage the Services to protect our rights and ensure proper functionality.

12. Privacy Policy

We care about data privacy and security. Please review ourPrivacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which explains how we collect, use, and safeguard your information. Because the Services are hosted in the United States, you acknowledge that your data may be transferred to and processed in the United States.

13. Term & Termination

These Legal Terms remain in full force and effect while you use the Services. We may suspend or terminate your access at any time, without notice, for any reason, including breach of these Legal Terms. You are prohibited from creating a new account after termination without our written consent. We reserve the right to pursue legal remedies for violations of these Legal Terms.

14. Modifications & Interruptions

We may change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice. We are not liable for any loss, damage, or inconvenience caused by your inability to access or use the Services during downtime.

15. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Indiana, without regard to conflict‑of‑law principles.

16. Dispute Resolution

Binding Arbitration

Any dispute the parties cannot resolve informally shall be finally and exclusively resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). Arbitration will take place in Allen County, Indiana, unless otherwise required by law, and will be conducted in English by a single neutral arbitrator. YOU WAIVE THE RIGHT TO A JURY TRIAL. No claim may be brought more than one (1) year after the cause of action arose.

Class‑Action Waiver

Arbitrations shall be conducted only on an individual basis. To the fullest extent permitted by law, no arbitration shall be joined with any other proceeding, no class actions are permitted, and there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions

The following disputes are not subject to arbitration: (a) disputes seeking to enforce or protect intellectual‑property rights; (b) disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

17. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including pricing, availability, and various other details. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

18. Disclaimer

The Services are provided “AS IS” and “AS AVAILABLE.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Services will be uninterrupted, error‑free, or secure, nor do we make any warranty as to the accuracy or completeness of any content. Your use of the Services is at your sole risk.

19. Limitations of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to the Services will not exceed the amount you have paid to us in the six (6) months preceding the claim.

Some jurisdictions do not allow limitations on implied warranties or the exclusion of certain damages; if these laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.

20. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, arising out of or relating to: (1) your use of the Services; (2) your breach of these Legal Terms; (3) your violation of the rights of any third party, including intellectual‑property rights; or (4) any overt harmful act by you toward any other user of the Services. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

21. User Data

We perform routine backups of data but do not guarantee there will be no loss or corruption of data. You are solely responsible for any data you transmit via the Services. We are not liable for any loss or corruption of such data, and you waive any right of action arising from any such loss.

22. Artificial Intelligence & Human‑in‑the‑Loop

We leverage current and future artificial‑intelligence systems (including but not limited to large‑language models, generative‑AI APIs, and specialized ML tools) to augment our consulting and deliverables. All AI‑generated content is reviewed by a qualified human consultant prior to delivery. Client‑provided data is masked or anonymized before being processed by any external AI service. AI outputs are informational only and should not be construed as legal, financial, HR, or other professional advice. AI processing is integral to every engagement and cannot be opted out of.

23. Electronic Communications, Transactions & Signatures

By visiting the Services, sending us emails, or completing online forms, you engage in electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services. You hereby waive any rights or requirements under any statute or regulation that require an original signature or delivery or retention of non‑electronic records.

24. California Users & Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952‑5210 or (916) 445‑1254.

25. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement between you and us. Our failure to enforce any right or provision shall not operate as a waiver. If any provision is held unlawful, void, or unenforceable, that provision is severable and does not affect the validity of the remaining provisions. We may assign our rights and obligations at any time. You may not assign your rights without our prior written consent. There is no joint venture, partnership, employment, or agency relationship created between you and us.

26. Contact Us

eMedia Technologies, Inc.
6435 W. Jefferson Blvd., #188
Fort Wayne, IN 46804 USA
Phone: +1 260‑673‑0312
Email: [email protected]

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Mini Case Study: Personalized AI Recommendations Boost E-Commerce Sales | eMediaAI

Mini Case Study: Personalized AI Recommendations
Boost E-Commerce Sales

Problem

Competing with giants like Amazon made it difficult for a small but growing e-commerce brand to deliver the kind of personalized shopping experience customers expect. Their existing recommendation engine produced generic suggestions that ignored customer intent, seasonality, and browsing behavior — resulting in low conversion rates and high cart abandonment.

Solution

The brand implemented a bespoke AI recommendation agent that delivered real-time personalization across their digital storefront and email campaigns.

  1. The AI analyzed browsing history, purchase patterns, session duration, abandoned carts, and delivery preferences.
  2. It then generated dynamic product suggestions optimized for cross-selling and upselling opportunities.
  3. Personalized recommendations extended to marketing emails, highlighting products relevant to each customer's unique shopping journey.
  4. The system continuously improved by learning from user engagement and conversion outcomes.

Key Capabilities: Real-time personalization • Behavioral analysis • Cross-sell optimization • Continuous learning from user engagement

Results

Average Cart Value

+35%

Increase driven by intelligent upselling and cross-selling.

Email Conversion

+60%

Lift in email conversion rates with personalized product highlights.

Cart Abandonment

Reduced

Significant reduction in cart abandonment, boosting total sales performance.

ROI Timeline

3 Months

The AI system paid for itself through improved revenue efficiency.

Strategy

In today's market, one-size-fits-all recommendations no longer work. Tailored AI systems designed around your customer data deliver the kind of personalized, dynamic experiences that drive loyalty and repeat purchases — helping niche e-commerce brands compete effectively against industry giants.

Why This Matters

  • Customer Expectations: Modern shoppers expect Amazon-level personalization regardless of brand size.
  • Competitive Edge: AI-powered recommendations level the playing field against larger competitors.
  • Data-Driven Insights: Continuous learning means the system gets smarter with every interaction.
  • Revenue Multiplication: Small improvements in conversion and cart value compound dramatically over time.
  • Customer Lifetime Value: Personalized experiences drive repeat purchases and brand loyalty.
Customer Story: AI-Powered Video Ad Production at Scale

Marketing Team Generates High-Quality
Video Ads in Hours, Not Weeks

AI-powered video production reduces campaign creation time by 95% using Google Veo

Customer Overview

Industry
Travel & Entertainment
Use Case
Generative AI Video Production
Campaign Type
Destination Marketing
Distribution
Digital & In-Flight

A marketing team responsible for promoting global travel destinations needed to produce a constant stream of fresh, high-quality video content for in-flight entertainment and digital advertising campaigns. With hundreds of destinations to showcase across multiple markets, traditional production methods couldn't keep pace with demand.

Challenge

Traditional production — involving creative agencies, travel shoots, and post-production — was costly, time-consuming, and logistically complex, often taking weeks to produce a single 30-second ad. This limited the team's ability to adapt campaigns quickly to market trends or seasonal travel spikes.

Key Challenges

  • Traditional video production required 3–4 weeks per 30-second ad
  • Physical location shoots created high costs and logistical complexity
  • Limited content volume constrained campaign variety and testing
  • Slow turnaround prevented rapid response to seasonal travel trends
  • Agency dependencies created bottlenecks and budget constraints
  • Maintaining brand consistency across dozens of destination videos

Solution

The marketing team implemented an AI-powered video production pipeline using Google's latest generative AI technologies:

Google Cloud Products Used

Google Veo
Vertex AI
Gemini for Workspace

Technical Architecture

→ Destination selection & campaign brief
→ Gemini for Workspace → Script generation
→ Style guides + reference imagery compiled
→ Google Veo → Cinematic video generation
→ Human review & approval
→ Deployment to digital & in-flight channels

Implementation Workflow

  1. The team selected a destination to promote (e.g., "Kyoto in Autumn").
  2. They used Gemini for Workspace to brainstorm and generate a compelling 30-second video script highlighting the city's cultural and visual appeal.
  3. The script, along with style guides and reference imagery, was fed into Veo, Google's generative video model.
  4. Veo produced a high-quality cinematic video clip that captured the desired tone and visuals — all in hours rather than weeks.
  5. The final assets were quickly reviewed, approved, and deployed across digital channels and in-flight entertainment systems.
Example Campaign: "Kyoto in Autumn"

Script generated by Gemini highlighting cultural landmarks, fall foliage, and traditional experiences. Veo created cinematic footage showing temples, cherry blossoms, and street scenes — all without a physical production crew.

Results & Business Impact

Time Efficiency

95%

Reduced ad production time from 3–4 weeks to under 1 day.

Cost Savings

80%

Eliminated physical shoots and editing labor, saving ≈ $50,000 annually for mid-size campaigns.

Creative Scalability

10x Output

Enabled production of dozens of destination videos per month with brand consistency.

Engagement Lift

+25%

Increased click-through rates on destination ads due to richer, faster content rotation.

Key Benefits

  • Rapid campaign iteration enables A/B testing and seasonal responsiveness
  • Dramatically lower production costs allow coverage of niche destinations
  • Consistent brand voice and visual quality across all generated content
  • Reduced dependency on external agencies and production crews
  • Faster time-to-market improves competitive positioning in travel marketing
  • Environmental benefits from eliminating unnecessary travel and location shoots

"Google Veo has fundamentally changed how we approach video content creation. We can now test dozens of creative concepts in the time it used to take to produce a single video. The quality is cinematic, the turnaround is lightning-fast, and our engagement metrics have never been better."

— Director of Digital Marketing, Travel & Entertainment Company

Looking Ahead

The marketing team plans to expand their AI-powered production capabilities to include:

  • Personalized destination videos tailored to customer preferences and travel history
  • Multi-language versions of campaigns generated automatically for global markets
  • Real-time content updates based on seasonal events and local festivals
  • Integration with customer data platforms for hyper-targeted advertising

By leveraging Google Cloud's generative AI capabilities, the organization has transformed video production from a bottleneck into a competitive advantage — enabling creative agility at scale.

Customer Story: Automated Podcast Creation from Live Sports Commentary

Sports Broadcaster Transforms Live Commentary
into Same-Day Highlight Podcasts

Automated podcast creation reduces production time by 93% using Google Cloud AI

Customer Overview

Industry
Sports Broadcasting & Media
Use Case
Content Automation
Size
Mid-sized Sports Network
Region
North America

A regional sports broadcaster manages hours of live event commentary daily across multiple sporting events. The organization needed to transform raw commentary into engaging, shareable content that could be distributed to fans immediately after events concluded.

Challenge

Creating highlight reels and post-event summaries manually was slow and resource-intensive, often taking an entire production team several hours per event. By the time the recap was ready, fan interest and social engagement had already peaked — leading to missed opportunities for timely content distribution and reduced viewer retention.

Key Challenges

  • Manual transcription and editing required 5+ hours per event
  • Delayed content release reduced fan engagement and social media reach
  • High production costs limited content output for smaller events
  • Inconsistent quality across multiple simultaneous events
  • Limited scalability during peak sports seasons

Solution

The broadcaster implemented an automated podcast creation pipeline using Google Cloud AI and serverless technologies:

Google Cloud Products Used

Cloud Storage
Speech-to-Text API
Vertex AI
Cloud Functions

Technical Architecture

→ Live commentary audio → Cloud Storage
→ Cloud Function trigger → Speech-to-Text
→ Time-stamped transcript generated
→ Vertex AI analyzes transcript for exciting moments
→ AI generates 30-second highlight scripts
→ Polished podcast ready for distribution

Implementation Workflow

  1. Live commentary audio was captured and stored in Cloud Storage.
  2. A Cloud Function triggered Speech-to-Text to generate a full, time-stamped transcript.
  3. The transcript was sent to a Vertex AI generative model with a prompt to detect the top 5 exciting moments using cues like keywords ("goal," "crash," "overtake"), exclamations, and sentiment.
  4. Vertex AI generated short 30-second highlight scripts for each key moment.
  5. These scripts were converted into audio using text-to-speech or recorded by a human host — producing a polished "daily highlights" podcast in minutes instead of hours.

Results & Business Impact

Time Savings

93%

Reduced highlight production from ~5 hours per event to 20 minutes.

Cost Reduction

70%

Automated workflows cut production costs, saving an estimated $30,000 annually.

Fan Engagement

+45%

Same-day release of highlight podcasts boosted daily listens and social media shares.

Scalability

Multi-Event

System scaled effortlessly across multiple sports events year-round.

Key Benefits

  • Same-day content delivery captures peak fan interest and engagement
  • Smaller production teams can maintain consistent output across multiple events
  • Automated quality and formatting ensures professional results at scale
  • Reduced time-to-market improves competitive positioning in sports media
  • Lower operational costs enable coverage of more sporting events

"Google Cloud's AI capabilities transformed our production workflow. What used to take our team an entire afternoon now happens automatically in minutes. We're able to deliver content while fans are still talking about the game, which has completely changed our engagement metrics."

— Head of Digital Content, Sports Broadcasting Network